Terms and Conditions
for the software "TIA Openness Manager"
Version 3.5.3 — Effective 9 May 2026
Terms and Conditions
1. Scope of Application
These Terms and Conditions apply to all contracts, deliveries, and services between AnyAutomation ("Provider") and the respective customer ("Licensee"), including support, updates, license sales, and other services.
They apply exclusively to businesses (B2B).
2. Contract Conclusion
A contract is concluded by:
- Customer order via Stripe Checkout on https://www.tiaopenessmanager.ch and automatic license activation against the registered account email
- or written order (B2B volume license, enterprise contracts) and written confirmation by the provider
- or activation of a trial license by the customer via email verification
The provider is not obligated to accept orders.
3. License Models
The provider sells exclusively usage rights, not ownership rights. Available license models:
- Basic (free, perpetual, hardware-bound, 1 file per operation)
- Professional (CHF 9.99/month or 99.99/year, hardware-bound, all features except Vault + Unit Testing)
- Enterprise (CHF 29.99/month or 299.99/year, hardware-bound, unlimited including Vault + Unit Testing)
- Volume License (Per-Seat Named User with hardware binding — the org owner purchases N seats and assigns them via email invite)
Floating / Concurrent-User licenses are not offered.
4. Prices & Payment Terms
- All prices are exclusive of VAT.
- Payment is due within 10 days of invoice date.
- No discounts, no deductions.
- In case of payment default, the provider may suspend the license.
4.1 Subscription, Renewal, Cancellation & Refund
Subscription licenses (Professional, Enterprise) are billed monthly or annually via Stripe and renew automatically at the end of each period.
- Self-service via Stripe Customer Portal: The customer can manage renewal, tier change (Pro ↔ Enterprise), payment method, and cancellation at any time through the Customer Portal link (provided in the footer of every Stripe email and via Settings → Manage Subscription inside the software).
- Cancellation: Possible at any time, effective at the end of the current billing period. The license remains active until the paid period expires.
- Refund policy: No pro-rated refunds for ongoing periods. Already-paid monthly or annual fees are non-refundable.
5. Scope of Delivery
The scope of delivery consists exclusively of:
- The software in digital form
- A license key
- Optional updates during the license period
The provider owes no installation service, no integration into customer systems, and no customizations, unless contractually agreed.
6. Support
Unless contractually defined:
- Support is voluntary and without response time guarantee
- No entitlement to bug fixes
- No entitlement to feature updates
Enterprise customers can conclude a separate SLA.
7. Warranty
The software is delivered "as is".
The provider assumes no warranty for:
- Error-free operation
- Suitability for a specific purpose
- Compatibility with future TIA Portal versions
- Stability of access to external LLMs
No warranty claim exists.
8. Liability
The provider's liability is strictly limited.
The provider is liable up to the amount of the paid license price per damage event.
There is no liability for:
- Production downtime
- Data loss
- Engineering errors
- LLM-caused erroneous generations
- Lost profits
- Indirect damages
- Consequential damages
The EULA liability provisions apply additionally.
9. Data Protection
The customer is solely responsible for compliance with internal and legal data protection requirements. The provider assumes no responsibility for data that the customer transmits to an external LLM.
Details see Privacy Policy.
10. Termination & Suspension
The provider may suspend licenses if:
- Payments are outstanding
- Licenses are misused or manipulated
- Reverse engineering is suspected or detected
- Security mechanisms have been bypassed
11. Jurisdiction
Swiss law applies. Jurisdiction is the registered office of the provider company.
12. Severability Clause
Invalid provisions are replaced by economically equivalent ones.
Contact:
AnyAutomation
Inh. Brzozowski
Rappenstrasse 9
8307 Effretikon
Switzerland
UID: CHE-341.595.058
Email: support@tiaopenessmanager.ch
Website: https://www.tiaopenessmanager.ch
© 2025-2026 AnyAutomation.